RETURN POLICY & SHIPMENTS
10311 Hole ave Unit C Riverside Ca 92503
DUE TO COVID -19 ALL SALES ARE FINAL
- Returns must be in New condition in original packaging and undamaged
- Unused and unopened items in original package can be returned within 14 days of purchase upon approval.
- Customer is responsible for the return shipping cost.
- Original shipping charges are nonrefundable.
- Type of refund will be determined for merchandise credit or original method of payment.
- Nonrefundable items listed below:
- Adhesive within five days must be an opened an unused.
- Items that are considered non-re-sellable due to sanitary reasons.
- Free gifts or samples
- Sale items , including all Holiday and promotional sales.
- Restocking fee is $15 for less than 40 items any hundred dollars for more than 41 items and above.
- Shipments - Heavenly lashes is not responsible for any lost or stolen packages after the item has been shipped out. Items will be shipped out in 2-5 business days from order.
- Please contact your local postal carrier for any missing packages. All items are shipped through USPS.